How your details are looked after

What we collect

• Your name, mobile number, preferred contact method and best time to call.
• Your survey answers: topics of interest, age group (optional), existing coverage (optional), whether you are an existing client, and your voucher choice.
• The name of the person who shared the survey with you, if you give it, and the referral code in the link you opened.
• A record of your consent: the exact consent wording you agreed to and when.

Why we collect it

To contact you about the topics you selected, using the method you chose; to arrange your voucher and, where applicable, your referrer’s voucher under the programme terms; and to keep a record of your consent.

Who sees it

Only Shi Mei. Your answers are stored in a secure database (hosted in Singapore) that only she can sign in to. When you finish, she receives a short WhatsApp alert on her own phone (sent through the CallMeBot messaging service) with only your name, chosen topics and contact method. Your details are not sold or shared with anyone else for marketing.

If you ticked the optional box, Shi Mei may let the person who shared the survey know that you completed it, so their thank-you voucher can be arranged. If you share your own invite link, the person who opens it may see your name pre-filled as the person who shared it with them.

How long it is kept

Your details are reviewed after 12 months and deleted when they are no longer needed for the purposes above, or sooner if you ask.

Withdrawing consent or asking for deletion

You can withdraw your consent, ask to see or correct your details, or ask for them to be deleted at any time. Shi Mei will then stop contacting you about these topics.

Last updated: October 2026